1. A Chaotic Construction Process

This constructional issue is one of the leading causes of the Berlin Airport getting a so-bad reputation due to continuous construction work. It was expected to be completed in 2011; however, the construction’s completion has had to be moved several times, making it inconvenient for tourists.

1.1 B. Poor Planning and Control

Full name, Berlin Brandenburg Airport, or BER, created problems for itself right from the beginning due to planning and management issues. In the initial plan of setting out the project cost, they did not factor in the inherent challenges of integration of three well established airport into a single one. As such construction delays and above budget costs were becoming the order of the day.

1.2 Technology Failure and Risk Priority

To the construction problems, BER faced serious technical challenges, this time on its fire safety system installation. The issues presented in the smoke extraction system caused increased safety issues, which delayed the construction more, in addition to incurring other costs.

2. Lackluster Project Management

Another factor that attributed to Berlin Airport’s bad reputation was poor management of a project as well. Poor communication, poor decision making and organizational problems have been hindrances to process management in the airport.

2.1 Communication Breakdowns

One of the key elements that contributed to success of any large-scale operations is the management of communication between various stakeholders. Unfortunately, many problems occurred and Coordination and evident communication lack between engineers, architects, contractors and even the officials from government. Such kind of workings which were not very collaborative and not at all well co-ordinated worsened the scenario and also introduced unwarranted delays.

2.2 Endless Bureaucracy

The most challenging factor was that the role was played by several government departments and political measures that minimize decision-making at each time. It was caught in the political web that paralysed all the developments that were supposed to take place prompting a lot of frustration from the side of the management off the airport as well as the passengers.

3. Lack of facilities and design

The general amenities and architecture of Berlin Airport pale when set to other first-line global airport stations. Lack of proper planning, constraint space and absence of some of the necessary facilities contribute to the fact that the airport is not very tourist friendly.

3.1 Limited Passenger Capacity

In spite of being branded as the capital’s premier airport, BER fails to meet growing passenger demand as terminals become crowded and some passengers are forced to wait for hours. Current structure and design do not provide enough space to handle increasing flow of passengers, passenger thus experience discomfort and inconvenience.

3.2 Inefficient Terminal Layout

The organization of terminals in Berlin Airport is complex, with inadequate direction signs and improper arrangement. Again others end up being stranded or confused in looking for their way making the airport even more unfriendly.

3.3 Fewer Places to Shop and Eat

So far, so good, However, regarding shopping and dining option Berlin airport lacks much. There is limited variability of the stores and quality dining choices that negatively impact the entire experience of many travelers who still anticipate a richer and more convenient flight terminal.

4. The Curse of Tegel Airport

In the same breath, one cannot speak about the shortcomings of Berlin airport without some mentioning of its past of operation that was at Tegel airport. The conditions of Tegel means however the infrastructure of the airport is old, and expansion possibilities are relatively few, the airport was never designed to permanently deal with the air traffic of the city. Due to a failure to complete BER, Tegel Airport has been overstressed to serve the general public, making everybody more unhappy.

5. The Silver Lining

However, there is a list of various problems, and only recently Berlin Brandenburg Airport revealed some potential. After several delayed the airport was opened in the year 2020 but now it has adopted sleek structures and best services. In the future, the airport wants to resolve the issues which have challenged it in the past as it continues on this journey of growth. Efficiency, overall capacity and quality of service to the passenger is what management looks forward to in an effort to restore Berlin’s position as one of the most significant aviation hubs in Europe.

Conclusion

One could not really argue against the fact that the reputation of Berlin Airport has been tainted more by history than anything else. Lack organization during construction exercise, poor management of construction project, poor facility infrastructure, and the bad omen associated with Tegel Airport have led to the airport being considered an unfriendly airport amongst those who travel. But in case of Berlin Brandenburg Airport the situation is different so there is a possibility to speak about the better perspective. The airport should stay on track and deal with the challenges the airport has faced in the previous years, this is by considering the physical value for the traveler. Only then it will be possible for Berlin Airport to free itself from this negative reputation and deliver the level of airport service that people now expect.